- We make sure that all the products dispatched are 100% quality checked.
- Semi-Stitched Products in their original form can be returned to us, and the refund will be processed to the customers if the item is returned in its original form without any stains or any damage, however the company will not bear the costs of returns including the shipping or any other cost involved in returning the items back to our warehouse in India.
- Pret a porter - Items purchased under readymade section ( pret a porter) needs to be altered as per the height (top and bottom)and hence these products are non - returnable.
- We do not accept the returns or provide any exchange on the tailored or customised styles as they can not be resold.
- Refunds & exchanges cannot be processed once the item is stitched.
- For any defect or damage in the original( semi - stitched) product, we will accept returns or are happy to exchange. The customers are requested to mail at [email protected] with the reason for their return.
- We will refund the amount but will not be bear any shipping or other return costs involved including the import duty , indian goverment may levy on the goods returned.
- Customers not based in UK or Europe are required to ship the products they want to return in their original form through a proper courier company without any stains to our office/ warehouse in India.The Warehouse Address is: A-26/E-1 , Kantichand Road, Banipark, Jaipur, India - 302016
- Once we receive the product and the products arrives at our warehousue without any damage or stains then we will be able to process the refund.
- In case of any enquiries or any problem, please contact us on sales@likeadiva.com
- You may contact us on: +44 020 3002 0561 (LONDON, UK)/ WhatsApp: +44 7458 342886 (LONDON, UK)
- Once the item is returned to us it is checked and if it in saleable condition, we will immediately process your refund which will be the price of the product paid. The amount will be credited back to your account as soon as possible.
- Please note that we will NOT be able to return the amount of shipping which you had paid earlier and also the shipping cost to ship the product to our India office for returns will be borne by the customer.
RETURNS FAQs
We wish to satisfy our customers with our products and services.
- All the requests for returns should be made immediately and product to be returned with 7 days of delivery.
- At Like A Diva, each product is quality checked and then shipped to the customer, but we understand that some errors can happen and we are happy to accept the returns, replace the product or refund the full amount
- The refund or exchange can be processed if the need arises.
- All returns and Refund verification are subject to our quality team at Like A Diva.
- We would request you to send us a mail for any return request on [email protected] with the below-mentioned details: -
- # Order Number
- # Product code
- # Reason for returning the product
- # Photo of the product which you intend to deliver back to us
- OUR PHONE NUMBERS: +91-0141-2205197 (INDIA) / +44 020 3002 0561 (UK)/ WhatsApp: +44 7458 342886 (UK)
